Good customer satisfaction is a strong driving force in maintaining customer loyalty and enhancing more customers to patronize your organisation. Customers and visitors to websites are not ready to wait for 72hours anymore before they get response to their needs. What they want is less than 24 hours response and if possible an instant response to their needs. Internet has brought so much competition between organizations with the same customer target. Having a good website and marketing it is not the end; responding to visitors enquiries, customers requests are keys to succeeding online. In fact, customer support service is called the life blood of a business. Getting customers is not just about providing a good quality service anymore but in addition to this a fast response to customers’ needs whenever there is a call for it.

BBN offers a solution on its SMS platform that solves this problem. What BBN Web connect does is to notify you on your mobile phone when enquires, requests, transactions or suggestions are made by visitors to website.

BBN web connect is solution that keeps bringing your customers back for more of your service. It helps you respond fast to customers’ needs and make quick decisions. It also gives you an idea of online business transactions on your site while you are on the go and a twenty-four 24 hours seamless connection with your online business.

Connect your website to your mobile device via BBN Web Connect and start receiving instant notification each time a visitor submits a contact request from your website.

Ayodele Temitope H.
eBusiness

BROWSER BASED NIGERIA

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